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Welcome to International Management Consultancy JSConsulting and coaching is a matter of trustEvery company can perform better, you just have to know how. Competence grows when knowledge is shared. Get to know us and we will get to know you - consider contacting us for a free consultation.Wherever your projects may take you, International Management Consultancy JS will be there for you.Sustainably improve business performanceSmall and mid-sized companies as well as major enterprises will benefit by sustainably improving their performance in the following key areas:Strategy and InnovationProcess and OrganizationControl and FinanceCustomer Satisfaction and LoyaltyInternational Management Consultancy JS guides clients through the entire process of sustainably improving their business performance, which includes developing and implementing a business concept into their unique organization structures. Clients in Europe and in other important economic regions around the world will profit from the expertise of International Management Consultancy JS.Example subject: Customer satisfaction and loyalty are important success factors for every businessCustomer orientation has prevailed worldwide in the last two decades as a successful business model. This is true not only in large firms, but also in medium and small businesses as well. Customer satisfaction and loyalty are influenced by many different factors. Customer satisfaction, especially, is derived from the difference between personal expectations and perceived fulfillment in regard to both offered and perceived services. Successful business should not only focus their marketing activities exclusively on the winning of new customers. They should also focus on the increase of their customer loyalty. Wirschaft: Das IHK Magazin, 4/2005Satisfied customers are good, loyal customers are better. A company prefers both satisfied and loyal customers - without question. However, companies have strategies, meaning they decide on certain options and against others. Therefore, they are not able to satisfy the needs of all customers. Should they concentrate solely on the portion of customers that are satisfied? Or should they also recover the profitable business potential of dissatisfied customers? http://www.ftd.de/karriere-management/managementCustomer loyalty is worth more than customer obligation, because loyal customers avow themselves to a business and its products and are not forcefully bound to a business. Just like trust and enthusiasm, loyalty cannot be forced; rather, a business must consistently earn it. Anne M. Schüller, "Zukunftstrend Kündenloyalität," Göttingen: BusinessVillage, 2004Let International Management Consultancy JS help to build customer satisfaction and loyalty for your business.

the company for sustainable performance enhancement



International Management Consultancy JS

International Management Consultancy JS

MCJS


http://www.mcjs.de